Business Communication Polishing Your Professional Presence 1st Edition TEST BANK by Shwom.
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Resource: TEST BANK.
Content: All the chapters are included.
Authors: Shwom, Snyder, Clarke.
Edition: 1st Edition.
Table of Content
1 Becoming a successful Business Communicator
2 Managing the Communication Process: Analyzing, Composing, Evaluating (ACE)
3 Who Am I? Understanding Interpersonal Communication Styles (NEW!)
4 Who Are You? Understanding Intercultural Communication and Workplace Diversity (NEW!)
5 What Are the Tools and What Are the Rules? Communication Technologies in the Workplace (NEW!)
6 How Can We Be Better, Together? Collaboration and Productivity (NEW!)
7 Communicating Routine Messages and Building Goodwill
8 Communicating Persuasive Messages
9 Communicating Bad News Messages
10 Finding and Evaluating Business information
11 Preparing Effective Business Reports and Persuasive Business Proposals (NEWLY COMBINED)
12 Preparing and Delivering Business Presentations